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Watchdog withdraws airline due to accidental refusal to board passengers

The Directorate General of Civil Aviation (DGCA), the directorate general of civil aviation in India, said airlines are content with “unfair practices” that deny passengers boarding, even if they report flights at the airport on time. I am saying.

In an email on May 2, DGCA asked all Indian airlines to provide compensation and equipment to passengers affected by such denial of boarding.

According to sources, Indian airlines are overbooking flights as the number of cases of COVID-19 is decreasing, and if the number of passengers exceeds the number of seats in the aircraft, the airlines will bring them on board. not.

DGCA’s email stated, “Various airlines have refused to board passengers with confirmed tickets on their flights, even though they have offered to board within the specified time. Was notified to this office. “

He added that this “practice is very unfair to passengers” and brings a bad name to the aviation industry.